Privacy Policy

Coastal Delivery Services LLC

1. Introduction

Coastal Delivery Services LLC values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and protect customer information when you interact with our services, including our website and SMS communications.

2. Information We Collect

We may collect the following types of information from customers:

Name
Phone number
Email address
Delivery details and service information
Any information provided when contacting our customer service team

3. How We Use Your Information

The information we collect may be used for the following purposes:

Providing delivery updates and shipment notifications
Responding to customer service inquiries
Sending operational notifications related to our services
Improving customer service and communication

Customers may receive SMS messages related to delivery updates or customer service responses.

4. SMS Communication

By providing your phone number and consenting to receive messages, you agree to receive SMS communications from Coastal Delivery Services LLC regarding delivery notifications and customer service.

Message frequency may vary depending on the service interaction.

Customers may opt out of SMS communications at any time by replying STOP to any message received.

For assistance, customers may reply HELP or contact us directly.

5. Data Protection

We implement reasonable security measures to protect customer information from unauthorized access, disclosure, or misuse.

6. Third-Party Sharing

We do not sell, rent, or share customer personal information with third parties for marketing purposes.

Some information may be shared with service providers only when necessary to operate our services (for example communication platforms or delivery operations).

7. Customer Rights

Customers may request to update, correct, or delete their personal information by contacting our office.

8. Required Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

9. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

Coastal Delivery Services LLC
2407 N Concord Rd
Belle Chasse, LA 70037
Phone: 504-343-1025